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Setting Up a Loyalty Lion Integration
Setting Up a Loyalty Lion Integration

Offer loyalty & rewards powered by Loyalty Lion in your Reactiv mobile app

R
Written by Reactiv App
Updated over 4 months ago

Introduction

Enhance your Reactiv mobile app by integrating Loyalty Lion, a powerful loyalty and rewards platform. This guide will walk you through the setup process to offer your customers loyalty points, rewards, and more within your app.

Prerequisites

1. Reactiv Account: Ensure you have an active Reactiv account.

2. Loyalty Lion Account: Set up a Loyalty Lion account and configure your loyalty program. API integration with Loyalty Lion is available to Advanced and/or Plus Tier customers, please ensure you have this configured.

3. Contact Loyalty Lion Support to Enable the API: Contact [email protected] to get the API enabled for your store.

Step-by-Step Setup

Access the Integration Settings

  1. Log in to your Reactiv dashboard.

  2. Navigate to the Integrations page.

Enable Loyalty Lion Integration

  1. In the Integrations page, find Loyalty Lion under Loyalty section.

  2. Click on the Connect button to start the setup.

Enter Loyalty Lion API Credentials

  1. After enabling the integration, you will be prompted to enter your Loyalty Lion API credentials.

  2. API Token and Secret: Obtain this from your Loyalty Lion dashboard under Manage > Program Settings and scroll down to the Token and Secret section.

  3. Enter these credentials in the provided fields and click Save.

How to Find your API Token & Secret in LoyaltyLion

Step 1: Log in to LoyaltyLion Admin

  1. Go to the LoyaltyLion Admin page and sign in using your store credentials.

Step 2: Navigate to the Integrations Section

  1. Once logged in, look for the Settings or Integrations section in the left-hand menu of the dashboard.

  2. Click on Settings and find API Keys or go directly to the Integrations tab.

Step 3: Access API Keys

  1. Under API Keys or Integrations, you'll find your store's API Token (or Public Key) and API Secret (also referred to as Private Key).

  2. If you haven’t created an API key yet, you may need to click Create API Key or a similar button to generate them.

Step 4: Copy Your API Token & Secret

  1. Once you locate or create the API Token (Public Key) and API Secret (Private Key), copy both keys securely.

    • The API Token is used for public-facing operations, while the API Secret is needed for secure back-end integrations.

Step 5: Store API Credentials Safely

  1. Ensure both the API Token and API Secret are stored securely and not shared publicly, as they allow access to your LoyaltyLion data and functionalities.

Step 6: Contact LoyaltyLion Support (if needed)

  • If you're having trouble finding the API keys, you can reach out to LoyaltyLion support for further assistance.

Enable Loyalty Points and Tier

Once your API credentials are validated, you'll be able to configure how loyalty details will be displayed in your app. Enable the loyalty points within your Reactiv app under the Account screen settings.

  1. Open the Reactiv dashboard.

  2. Navigate to Studio > Account > Settings

  3. Enable the Loyalty points and Tier section in the account overview section.

Save and Preview your changes

  1. Click on the Preview button in the header of the dashboard.

  2. Follow the steps to preview your app in a real mobile app.

Test Your Integration

- Before publishing your app update, thoroughly test the Loyalty Lion integration in the preview app.

- Ensure that points are being accrued and displayed correctly, rewards are redeemable.

Troubleshooting

If you encounter issues during the setup or operation of the Loyalty Lion integration, here are a few steps you can take:

  1. Recheck API Credentials: Ensure that your API Token and Secret are correct.

  2. Contact Support: While the integration is experimental, you can reach out to Reactiv support for assistance. Provide detailed information about the issue for a faster resolution.

For any additional questions or support, feel free to contact our support team via chat or email.

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